FAQ — Verification & Email

Troubleshooting for email and phone verification.

Verification Email Not Received

1. Check your spam or junk folder first.
2. Confirm you registered with the correct email address.
3. Re-send the verification link from your profile.
4. Some email providers delay delivery — wait 10–15 minutes.

The Link Expired

Verification links expire after a while. Request a new link from your profile and use it promptly.

Phone Code Not Arriving

• Make sure your phone number is entered correctly, including the country code.
• Wait a minute and re-request the code.
• If SMS is not available in your region, complete verification by email or ID instead.

Already Verified?

If you verified but a feature still asks for verification, refresh the page, or sign out and sign back in.

🔍 Tip: Add our email address to your contacts so verification messages are not filtered.