Billing & Subscription

SKILLTUBE has four account levels. Member is free; the three paid levels are billed monthly or yearly through our payment provider.

Compare Plans

See Subscription for current prices and benefits.

Upgrade or Downgrade

1. Sign in and open the Subscription page.
2. Pick a plan and follow the checkout steps.
3. An upgrade takes effect right away and is prorated.
4. A downgrade takes effect in the next billing period.
5. You can also open Billing in your Dashboard and choose Change Plan.

Manage Your Subscription

Open Billing in your Dashboard to see:

• Your current plan and expiry date
• Your Subscription Record — past payments with dates and amounts
• Your payment method
• Refund and cancellation options

If a cancellation is already scheduled, you can choose Resume Subscription from the same page before the period ends.

Refunds

Eligible subscriptions can request a full refund from Billing:

• The request window is 14 days in the EU/UK and 7 days elsewhere.
• Eligibility is checked automatically — you must not have renewed.
• Approved refunds return to your original payment method within 5–10 business days, and the subscription is cancelled.

Cancel Your Subscription

Open Cancel Subscription in your Dashboard:

• Choose Cancel to end your plan — paid features stay active until the end of the paid period.
• Or choose a lower tier to downgrade — the change applies right away and the new price starts next period.

🔍 Tip: Having trouble with a charge? Use the Report button below to open a ticket with our team.